PatientLock

Managed Detection & Response

Security operations, around the clock.

Add round-the-clock monitoring, threat investigation, and response coordination to your security team. The service is delivered through a managed security operations center under the scope and responsibilities defined in your service agreement.

Managed detection & response

From the first alert through response.

24/7Security monitoring

Managed security operations

01

24/7 monitoring

Review security alerts and events from the systems covered by your service, including outside normal business hours.

02

Threat investigation

Investigate suspicious activity, connect relevant signals, and determine which threats need your team's attention.

03

Escalation and response

Receive prioritized findings and coordinate next steps with the SOC under the response procedures and permissions you establish.

04

Reporting and review

Follow investigations, escalations, and response activity through documented records and service reporting.

Coverage that fits your environment.

We work with your team to define what the service covers and how the SOC will support your existing security operations.

Systems and signals
Identify the systems, security tools, and event sources the SOC will monitor.
Response and escalation
Confirm notification procedures, escalation contacts, and who can authorize response actions.
Service reporting
Define the reporting and review schedule so your team can track investigations and changes in the environment.

Service agreements and scope.

Review the statement of work for service deliverables, responsibilities, and terms.

MDR and related service agreements

Need SOC coverage for your team?

Tell us about your environment, current security tools, and coverage needs. We'll help you plan the next steps.

Contact us

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